How to order?
To place an order, you need to add the product to your cart and follow the steps on the website. Proceed to checkout, provide shipping information, and place your order. Your package should be ready within a two-week period.
How to choose a proper size?
Each product has created size table provided in details. Normally it’s true to size
How long I need to wait for my order?
Please note that the product you ordered may take up to two weeks to be ready for shipping. This is because we make each piece by hand to ensure the highest quality for our customers. We appreciate your patience and understanding, and we will do our best to get your order to you as soon as possible.
Are all clothes made with 100% linen?
Most of our clothing is made with 100% linen, all the details about the product are provided in product description.
What does it mean that product are custom made?
It means that we produce all our clothing based on your order. When a product is custom made, it means that it is produced specifically for an individual customer. Custom-made products are typically more expensive than mass-produced items because they require specialized labor and materials, as well as additional time to produce. However, they offer the advantage of being highly unique.
What forms of payment do you accept?
At this time, we only accept traditional banking transfers as a form of payment. We apologize for any inconvenience this may cause and we are working to expand our payment options in the future. Please contact us if you have any questions or concerns regarding payment.
What is your return policy?
Please note that we do not accept returns in our store as each piece is custom made to order. We take pride in producing high-quality products that are tailored to you. If you have any questions or concerns about your order, please do not hesitate to contact us and we will do our best to address them.
Do you offer international shipping?
We are happy to offer worldwide shipping to our customers. No matter where you are located, we will do our best to ensure that your order is delivered to you as quickly and efficiently as possible. Please note that shipping times may vary depending on your location. If you have any questions or concerns about international shipping, please feel free to contact us.
How can I contact customer support if I have a question or issue with my order?
Please, contact as at firstname.lastname@example.org